Microsoft Office 2010 Beta Released – Using it with #Articulate Presenter ’09

by Dave Mozealous on November 18, 2009

Updated 5/20/10: We released an updated version of Studio ’09 today that supports Office 2010.  You can download it here.

Logo_MSFTOffice2010_187x54

Today Microsoft released the Office 2010 Public Beta, meaning anyone who wants it can download it here.  I wanted to give you a heads up, and let you know how it impacts Articulate Presenter ’09, and for those brave enough to try the two, what you can do if you run into issues.

What you should know about the Office 2010 Beta and Articulate Presenter ’09:

  1. Microsoft Office 2010 Beta is Free. You can download it from Microsoft – Download office 2010 Beta.
  2. Currently Articulate does not support PowerPoint 2010 Beta. Articulate supports Office 2007 and previous, but I have been using PowerPoint 2010 for a bit and it seems to work fairly well so far, but I am running into an issue here or there.  This all being said, if you run into issues, let me know about them.  Info below on how to report issues to me (the QA Manager for Articulate Presenter).
  3. You can have Office 2010 and Office 2007 installed on the same machine. When you do the install of Office 2010, select a Customized install, and chose not to remove existing versions of Office. You can’t have two versions of Outlook installed.  I just chose not to install Outlook 2010.
  4. Don’t use PowerPoint 2010 and Articulate Presenter for production work. As PowerPoint 2010 is not supported by Articulate I can’t guarantee everything will work really seamlessly, so if you are doing production work use a supported version of PowerPoint.

How to report issues with Office 2010 Beta and Articulate Presenter ’09:

Here are a couple ways you can contact me about Office 2010 and Articulate Presenter ’09:

  • You can contact me via Twitter at @dmozealous
  • Add a comment to this blog

I welcome any feedback from anyone.

So if you are brave enough, install Office 2010 and try it out with Articulate Presenter!

{ 32 comments… read them below or add one }

Josh Christian December 3, 2009 at 5:19 pm

What issues have you found so far?

mozealou December 4, 2009 at 7:43 am

Main things I have noticed so far are:

  • Dialogs don’t appear on top of PowerPoint (but this is a PowerPoint bug to be fixed in release version)
  • Inserting Quizmaker from withing PowerPoint doesn’t work (bug in PowerPoint)
  • Going into Record Narration opens two instances of PowerPoint
  • Inserting an MP4/FLV opens two instances of PowerPoint
  • Inserting an MP4/FLV in a new window puts icon center of PPT stage
  • Hope this helps, if you find anything else let me know.

    Srinivas December 31, 2009 at 1:19 pm

    I am using Office 2010 for the last few weeks and I love it. I installed Articulate Presenter ‘09 plug in but it is disabled.

    I tried to enable it but no luck. How did you enable it?

    Please note that I am using Office 2010 64-bit.

    Dave Mozealous December 31, 2009 at 1:25 pm

    Hey Srinivas,

    Actually we likely won’t be supporting the 64-bit version of Office 2010 in Studio ’09. We know there is substantial work to get Presenter ’09 to work with Office 2010 64-bit, and since we have heard that Microsoft won’t be pushing the 64-bit install of Office 2k10 so at least initially we won’t be supporting it.

    Sandra Neubauer January 14, 2010 at 7:03 am

    Hi Dave,
    I installed the Office 2010 beta and the Articulate trial version on two different computers. On one of them everything I tried so far works fine. On the other I get a problem when I try to publish the file. I can’t choose a player template or logo from the publishing menu. When I close it again, I get this message: “object variable or With block variable not set”.

    Dave Mozealous January 14, 2010 at 8:24 am

    Hi Sandra,

    On the machine that doesn’t work, you might want to try restarting the machine and see if the issue goes away. If I remember correctly this error is related to multiple instances of PowerPoint running at the same time, which is something PowerPoint shouldn’t be able to do. Restarting usually corrects the problem.

    -Dave

    Philip Young January 27, 2010 at 7:15 am

    Have used 2010 with Articulate Present and my advice is don’t. My web publish doesn’t have 2 thirds of the audio (witness the loadspeaker showing on sreen) and because audio became embedded its a pain to recover or go back to 2007 unless someone knows better

    Cheers

    Philip

    Dave Mozealous January 27, 2010 at 9:15 am

    Thanks Philip,

    I hadn’t seen that yet. We only did a quick pass on testing PowerPoint 2010′s beta so far, but once the RC is released we will do a more thorough pass, and be ready for the 2010 full release.

    If you run into other issues please let me know.

    -Dave

    Jill Freeman February 2, 2010 at 10:03 am

    Hi, Dave. I’ve got Office 2010 installed, along with Articulate Studio 09 (v6.2.907.1413 pro). I get an “unhandled exception” error when using Engage. “hwnd must be assigned.” I can open and create an Engage interaction, but I get the error when clicking Save and Return to Presenter. I get the same thing when trying to save and return in Quizmaker. It is also terribly slow to open both Engage and Quizmaker.

    Dave Mozealous February 2, 2010 at 11:48 am

    Hey Jill,

    Yeah, the Save and Return issue in both Quizmaker and Engage are the result of a bug (technically known issue) with PowerPoint 2010 beta. It will be fixed in the release version of Office 2010.

    You can still publish from Quizmaker and Engage to PowerPoint 2010, but the Save and Return will be an issue till the bug is fixed.

    -Dave

    Rudolph Araujo February 2, 2010 at 6:54 pm

    I have an issue where i import audio for the entire slide deck but then when I go into the audio editor – it doesnt show me the audio at all. Hitting play just gives me silence. Same behavior if I try to import from the editor itself, everything seems ok – i can set slide markers etc but as soon as I save and exit come back everythings gone. I am on PP 2010 on Win7 with Articulate Studio 09 trial

    Dave Mozealous February 3, 2010 at 11:41 pm

    Hey Rudolph,

    I haven’t seen that happen with my installation of PowerPoint 2010. Do you also have PowerPoint 2007 on that machine? I have both running…but am curious to know if you see the same thing on that machine with PowerPoint 2007 as well.

    -Dave

    Rudolph Araujo February 4, 2010 at 3:35 pm

    I installed PowerPoint 2007 on the same machine – first thing that happened is that the Artiulate ribbon shows up, addins enabled and everything but clicking on any of the buttons on that ribbon does nothing. So I uninstalled PowerPoint 2007 and Articulate then installed PowerPoint 2007 back and then Articulate now the buttons work. I import the audio fine but when I click on audio editor it goes upto the point of generating thumbnails and then fails with the error “Unable to find a version of the runtime to run this application”. This is popping up as audioedit.exe – .NET Framework Initialization Error. Since I am on Win7 I tried running as admin but that doesnt make a difference. So I added an AudioEdit.exe.config under Program Files with this content:

    Now it launches and long story short seems to be saving from PowerPoint 2007. I havent tried again from PowerPoint 2010 – dont want to jinx it :)

    Rudolph Araujo February 4, 2010 at 3:36 pm

    Guess it dropped by XML but it’s these directives

    requiredRuntime version=”v2.0.50727″
    supportedRuntime version=”v2.0.50727″

    Rudolph Araujo February 4, 2010 at 4:49 pm

    OKie confirmed it doesnt work even now in PP 2010. I noticed everything seems just fine until right at the end in PP2k7 you get a status window that shows the message “Updating the presentation” – that window never shows up in PP2k10. Up and till that point the interface seems to be doing the same things for the same amount of time.

    Also FWIW I also have to add the same config for Presenter.exe too btw.

    Dave Mozealous February 10, 2010 at 4:44 pm

    Hey Rudolph,

    Some of the issues you mentioned we have already addressed in an internal build. Also, Microsoft should be releasing the RC of Office 2010 as well, so likely you will see some new issues. Thanks for taking the time to comment.

    -Dave

    Rudolph Araujo February 22, 2010 at 9:32 pm

    Excellent – if you are looking for beta testers – sign me up

    Jill April 21, 2010 at 2:11 pm

    I’m using MS Office 2010 and when I try to convert my completed PPTX to a wmv I lose all my narration. Any ideas? I’ve been fiddling around with out for 2 days I’ve tried everything I can think of..

    Dave Mozealous April 21, 2010 at 2:52 pm

    Hey Jill,

    I take it you are using the public beta of Office 2010? That version was actually relatively buggy, and we actually got a later build of Office 2010 and tested heavily against that. We should be releasing an update to Studio ’09 fairly soon that will address the bugs we saw in the later build of Office 2010. I’ll make sure I update this thread when we release that update.

    -Dave

    Rudolph Araujo May 10, 2010 at 2:23 pm

    Now that Office is RTMed – any ETA on when we can expect a release of Articulate that works with it. I am still having the issue with audio disappearing so have to keep both versions of PowerPoint for now.

    Dave Mozealous May 10, 2010 at 2:27 pm

    Hi Rudolph,

    We should have an official update within the week (fingers crossed) that adds compatibility for 2010.

    -Dave

    Brad Kleinman May 11, 2010 at 12:58 am

    I’m using Office 2010 and Articulate ’09…even though I know it’s not fully supported. My question is, I’m having trouble embedding new audio into each slide, and then saving the new powerpoint so that this new audio stays embedded when I send it to another colleague. Is this an issue other people are seeing?

    Dave Mozealous May 11, 2010 at 7:22 am

    Hey Brad,

    That should also be fixed in the release version of Office 2010 and Articulate ’09 Update 6.

    -Dave

    Kathy May 14, 2010 at 7:22 am

    When is the anticipated ETA for final Microsoft 2010? I need to buy a PC today and Articulate next week. Do you expect Articulate to be 100% compatible with M’10 on formal release?
    Thanks much.

    Dave Mozealous May 14, 2010 at 10:33 am

    Hey Kathy

    We were hoping for this week on the release but ran across one additional bug in PowerPoint 2010 that we are trying to get some clarity from Microsoft on. Fingers crossed that it will be Monday.

    Yep, we fully anticipate being 100% compatible. We won’t be adding new features at this point, but it will work with 2010 just as it would with 2007.

    -Dave

    Kathy May 14, 2010 at 11:38 pm

    Thanks, Dave.

    Dave Mozealous May 20, 2010 at 12:15 pm

    Hey Everyone,

    We just released the update today to add 2010 compatibility. You can download it here:
    http://www.articulate.com/downloads/studio09.php

    As an FYI this addresses issues with the release version of 2010, but there may still be issues with the beta releases of PowerPoint 2010.

    Let me know if you have any questions.

    -Dave

    Jorge Paps May 27, 2010 at 5:36 pm

    Hi, I am new to Articulate (and very excited about becoming a fan and “articulator”), in fact I am in the 30-day-trial of the Studio09; and since I was NOT an MS-PowerPoint user, I needed to get an MS-Office version to run the Studio 09-tryal so I got the 2010 Beta. And I’m getting into some trouble like: getting this messages: “.. your project need to be upgraded to the Presenter 09 file format..” then a following message “This project must to be moved before it can be upgraded.” every time I try anything that has to go into the Presenter from within Power Point, so I got stucked in the “jailed-can-not-get-out zone”. Any help with this? or do I need to get me a 2007 version to run the Studio09 smoothly?

    Dave Mozealous May 27, 2010 at 7:34 pm

    Hi Jorge,

    I definitely wouldn’t recommend working with the Office 2010 beta, it is fairly buggy.

    The issue that you are running into…what is the full path to the PPTX file? If it is excessively long that could be causing the issue.

    Dave

    Sherrie Lynn June 14, 2011 at 9:24 am

    Hi Dave,

    Great blog. I’m looking for a solution to my PPT 2010 problem (I think). After publishing the WBT in Presenter, the Exit button does not work. You click Exit in the upper right corner, then the Exit now button and nothing happens.

    Any help you can give me? Is this a known bug?

    Dave Mozealous June 14, 2011 at 9:31 am

    Hi Sherri,

    Have you checked out this KB article about it?
    http://www.articulate.com/support/presenter09/kb/?p=317

    I know some browsers prohibit the button from working…

    If that doesn’t help you might want to create a case with our support department at:
    http://www.articulate.com/support

    Sherrie Lynn June 14, 2011 at 1:14 pm

    Thank you Dave; I really appreciate your quick response. Good information.

    HOWEVER, all I had to do was publish to web instead of LMS. I cannot explain it, but now the exit functionality works as it is supposed to. Sigh.

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